Course Library FAQs and Policies

The RPII Real Assets Education Foundation Course Library is a comprehensive collection of educational resources and courses designed to enhance knowledge and expertise in real assets, such as real estate, infrastructure, natural resources, and more. Our library includes a wide range of topics, from beginner to advanced levels, curated by industry experts to support professional development and continuing education. These courses are ideal for individuals seeking to deepen their understanding of real assets, stay up-to-date with industry trends, and acquire practical skills to succeed in their field.

We offer a wide range of courses focused on income-producing real assets. These courses cover various sectors, including real estate, infrastructure, timberland, and agriculture. Through the RPII Real Assets Education Foundation and our affiliated non-profit, Real Property and Infrastructure Institute, we aim to advance knowledge, ideas, and research that shape the real assets industry. Whether you're interested in foundational topics or advanced strategies, our courses are designed to equip you with the skills and insights needed to thrive in the real assets sector

• Browse the full Course Library catalog.

It’s simple! Simply follow these instructions:

• Visit the Course Library:  Go to our website and navigate to the Course Library section to browse our available courses.
• Select a Course:  Click on the course you’re interested in to view the course details, including topics covered, duration, and any prerequisites.
• Create an Account or Log In:
• If you're a first-time user, click the "Sign Up" button to create an account by entering your name, email, and creating a password.
• If you already have an account, simply log in using your credentials.
• Complete the Registration Form:  After selecting your course, you’ll be prompted to fill out a registration form, including your contact information and any required details.
• Review and Agree to the Terms:  Read through the course terms and conditions, as well as any applicable policies, and check the box to agree to them.
• Payment:  If the course requires a fee, you'll be directed to a secure payment gateway. Enter your payment information and confirm the transaction.
• Receive Confirmation:  Once your payment is processed (if applicable), you’ll receive a confirmation email with your course details, including access instructions and the course start date.
• Start Learning:  Log in to your account on the course start date to access the materials and begin your learning journey!

For any issues or questions during the sign-up process, please contact us at education@rpii.org for assistance.

Once you’ve successfully signed up for a course with the RPII Real Assets Education Foundation, follow these steps to access your course:

• Log In to Your Account:  Log in using the email and password you created during registration.
• Go to Your Dashboard:   Once logged in, navigate to your personal dashboard where all the courses you’ve enrolled in will be listed.
• Select Your Course:
  Click on the course title to access the course materials, lessons, and resources.
• Start Learning:  From here, you can begin engaging with the course content, which may include videos, reading materials, quizzes, and interactive activities.
• Track Your Progress:  As you complete modules, your progress will be tracked automatically, allowing you to pick up right where you left off.

For any issues or questions accessing your course, please contact us at education@rpii.org for assistance.

To reset your password, click on the "Reset Password" link on the Sign In page and enter the email address associated with your account.

All courses offered by RPII Real Assets Education Foundation are open to anyone interested in developing their skills or expanding their knowledge in the field of real assets. Participants must be at least 18 years old. If you are under 18, you may need to obtain parental or guardian consent to enroll in our courses.

No. Creating an account allows you to register for courses, access course materials, and learn more about the CRAA^® Program. To become a candidate for CRAA^® certification, you must separately register for and complete the CRAA^® Exam.

For more information about obtaining CRAA^® certification, please visit the Real Property and Infrastructure Institute's page:  CRAA^® Certification.

Yes, our courses are compatible with Mac computers. However, to get the most benefit from most courses, you will need to have Excel for Mac 2013 or a newer version.

Our courses are designed to be compatible with a variety of internet browsers. For the best experience, we recommend using the latest version of Google Chrome, Mozilla Firefox, or Safari. These browsers generally offer the most reliable performance and compatibility with our course materials and interactive features.

If you encounter any compatibility issues, you may need to switch to one of these recommended browsers to ensure optimal functionality. Keeping your browser updated can also help prevent any issues.

For the best experience and to ensure full functionality, we recommend using Microsoft Excel. To the extent that a course includes financial models, such models are built using Microsoft Excel. As a result, we cannot guarantee compatibility with non-Excel spreadsheet alternatives, such as Apple Numbers, Google Sheets, or OpenOffice.

We accept all major credit and debit cards, including cards with the following logos:

All payments must be made in US dollars.

Review the Accepted Payment Methods for more information.

For on-demand courses purchased through our platform, we do not offer refunds or a money-back guarantee. Once a purchase is completed, the transaction is final, and no refunds will be issued.

Please review course descriptions and requirements carefully before making a purchase to ensure the course meets your needs. By completing a purchase, you agree to these terms.

RPII Real Assets Education Foundation is required to collect sales tax on our products and services based on your local regulations. Sales tax will be automatically applied during the checkout process.

Tax-Exempt Organizations:

• Pre-purchase Adjustments:  If you are purchasing a course on behalf of a tax-exempt organization, please email your organization’s tax exemption documents to education@rpii.org before completing your purchase. Once we verify your tax-exempt status, we will send you an invoice for payment, ensuring you are charged the correct amount without sales tax.
• Post-purchase Adjustments:  If you have already completed a purchase and need a refund for sales tax due to tax-exempt status, please email your organization’s tax exemption documents to education@rpii.org along with your RPII Real Assets Education Foundation receipt. After verification, we will process a refund for any sales tax paid during checkout.

For any questions or assistance with sales tax, please contact us at education@rpii.org.

At this time, we do not offer a scholarship program. However, RPII and RPII Real Assets Education Foundation are actively working on developing a scholarship program to support deserving professionals and learners who are eager to enhance their knowledge in real assets through individual courses. We will update our website and this FAQ answer with more information as soon as it becomes available.

We appreciate your interest and encourage you to check back regularly for updates on our scholarship offerings.

Upon purchasing a course from RPII Real Assets Education Foundation, you will have access to the course materials for a period of 90 days from the date of purchase. During this 90-day period, you can review and complete the course at your own pace.

Please note that access to the course will automatically expire after 90 days, and no extensions will be granted. We recommend planning your study time accordingly to ensure you make full use of the access period.

If you need assistance with your course, here are several resources and options available to you:

• Course FAQs and Webinars:We offer a series of on-demand webinars that address frequently asked questions (FAQs) for specific courses. These webinars can provide valuable insights and answer common queries. You can access these webinars through our website or directly from your course dashboard, depending upon the course.
• Course Materials:Review the course materials, including any guides, videos, or additional resources provided. Often, solutions to common issues and questions are included in these materials.
• Support Center:For personalized assistance, you can contact our support team. Please contact us at education@rpii.org with details about your issue, and our team will respond to you as soon as possible.

Yes, all assignments, quizzes, and tests within the course are automatically graded. You will receive instant feedback and scores upon completion of these assessments, allowing you to track your progress throughout the course.

If you believe there is an error in your grading or if you think an answer is incorrect, please contact us at contact us at education@rpii.org. We are committed to ensuring that all assessments are accurately scored and will review any concerns to provide the correct results.

If you are unable to locate a course you have enrolled in, please follow these steps to resolve the issue:

• Verify Enrollment:  Check your email confirmation and account details to ensure that the enrollment was successfully processed. Look for a confirmation email or receipt from RPII Real Assets Education Foundation.
• Log In:  Make sure you are logged into the correct account associated with your enrollment. Double-check that you are using the same email address and password you used to enroll in the course.
• Course Dashboard:  Navigate to your course dashboard or "My Courses" section on our website. Sometimes, courses can be found under different categories or tabs.
• Check Enrollment Status:  Confirm that the course is still within the access period (e.g., within the 90-day access window). Courses may not be visible if access has expired.
• Contact Support:  If you still cannot find your course, please contact us at education@rpii.org with the following details:
• The email address you used to enroll.
• The course title or any relevant information.
• A copy of your enrollment confirmation or receipt.

Our support team will investigate the issue and assist you in locating your course or resolving any access problems. We are committed to ensuring that you have access to the courses you have enrolled in and will work to address any issues promptly.

Upon successfully completing your course, you will receive a digital certificate of course completion. This certificate serves as formal recognition of your achievement and can be used to showcase your new skills and knowledge.

The digital certificate will be available for download directly from your course dashboard once you have met all the requirements and completed any necessary assessments. You may also receive a confirmation email with a link to access and download your certificate.

Yes, we regularly update our course offerings to include new and relevant topics in the field of real assets. Our team at RPII Real Assets Education Foundation is continually working on developing and adding new courses to meet the evolving needs of professionals and learners in the industry.

To stay informed about upcoming course releases, please visit our website regularly or subscribe to our newsletter. You can also follow us on our social media channels for the latest updates and announcements.

If you have specific topics or areas of interest you’d like to see covered, please contact us at education@rpii.org. We value your feedback and are always looking to enhance our educational offerings.

Yes, we offer discounts for group and bulk enrollments. If you are interested in enrolling multiple participants from the same organization or group, please contact us at education@rpii.org. Our team will work with you to provide customized pricing and discounts based on the number of participants and specific needs.

Group administration is designed to streamline the management of multiple participants from the same organization or group. Here’s how it works:

• Contact us:  To set up group administration, please contact us at education@rpii.org. Provide details about your organization, the number of participants, and any specific requirements or preferences you have.
• Log In:  Make sure you are logged into the correct account associated with your enrollment. Double-check that you are using the same email address and password you used to enroll in the course.
• Customized Setup:  Our team will assist you in creating a customized group enrollment plan. This may include bulk registration, customized pricing, and access to special features tailored to your group's needs.
• Administrator Access:  A designated group administrator will be provided with access to manage the group. This role includes the ability to:
• Enroll participants in courses.
• Monitor progress and completion.
• Access group reports and performance metrics.
• Manage and update participant information.
• Participant Enrollment:  Once the group setup is complete, the administrator can enroll participants directly or provide them with instructions on how to join the group.
• Ongoing Support:  Our team will provide ongoing support to ensure smooth administration and address any issues that may arise. The group administrator can contact us for assistance with course management, technical support, or any other needs.

For more information or to start setting up group administration, please contact us at education@rpii.org. We are here to help make the process as seamless as possible.

Yes, we offer custom content creation tailored to your specific needs. Whether you're looking for specialized training modules, tailored educational materials, or bespoke courses for your organization, we can work with you to develop content that meets your objectives.

To get started with custom content creation, please contact us at education@rpii.org with the following information:

• A description of your content needs and objectives.
• Monitor progress and completion.
• The target audience and any specific learning goals.
• Desired format and delivery method.

Our team will collaborate with you to design and produce content that aligns with your requirements. We will also provide ongoing support to ensure that the custom content effectively addresses your educational goals.

Let us help you transform your vision into impactful, tailored educational solutions that drive success. Contact us now to get started!

We welcome the opportunity to collaborate with educators and universities to integrate our courses into academic programs. Here’s how we can assist you:

• Contact Us:  Reach out to us at education@rpii.org with details about your university, the courses you are interested in, and how you plan to incorporate them into your teaching.
• Customization:  We can discuss options for customizing our courses to fit your curriculum. This may include adapting course content, providing additional resources, or offering special access arrangements.
• Institutional Licensing:  We offer institutional licensing options for universities that wish to provide our courses to their students. This can include bulk enrollment, custom pricing, and administrative support.
• Collaboration:  We are open to exploring additional collaborative opportunities, such as guest lectures, workshops, or joint projects that enhance the learning experience for your students.

To start the process or for more information, please contact us at education@rpii.org. We look forward to partnering with you to enhance your educational offerings and support your students’ learning journey.